Platform Engineering · Full-time · India / Remote

Platform & AI Engineer at VoiceLap

VoiceLap’s conversational products depend on secure, observable systems that keep working when real people need them. As a Platform & AI Engineer, you will build the foundations that let product teams ship AI and voice capabilities with confidence.

Experience: 3–6 years · Job ID: VL-PL-003

What you’ll do

  • Design backend services, internal APIs, queues, and data flows for AI product workloads.
  • Improve deployment safety, monitoring, alerting, incident response, and capacity planning.
  • Build guardrails for external model and speech providers, including retries and fallbacks.
  • Strengthen security, privacy, secrets handling, and operational controls.
  • Create practical platform abstractions that help engineers deliver features faster.

Working arrangement

This is a full-time, fully remote role for applicants based in India. We do not require a specific degree; equivalent practical skills and evidence of learning are welcome.

What we’re looking for

  • Experience building and operating backend systems in Node.js, Python, Go, or similar.
  • Good understanding of databases, networking, API design, Linux, and cloud fundamentals.
  • A disciplined approach to observability, testing, security, and incident investigation.
  • Ability to balance reliability with delivery speed in a growing startup.
  • Clear written communication and a habit of documenting operational decisions.

Helpful, not required

  • Experience with containers, CI/CD, infrastructure as code, or managed cloud platforms.
  • Knowledge of AI inference workloads, vector databases, streaming, or provider failover.
  • Experience supporting privacy-sensitive or real-time applications in production.

Problems you may work on

  • Keeping multi-provider AI workflows reliable during rate limits and partial outages.
  • Finding the right signals to diagnose latency across voice and model pipelines.
  • Building secure deployment paths that remain simple for a small engineering team.

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